Frequently Asked Questions
Are your football shirts authentic?
Yes. Every shirt is carefully checked for authenticity and quality. We only offer genuine football shirts and no fakes or replicas. All product code labels are visible on the product pages. Furthermore, we have written a blog post for you explaining how to check the authenticty by yourself of different brands.
What is the condition of the shirts?
All shirts are hand‑selected based on quality. We focus on excellent or (very) good condition items. Each product page includes a description of the shirt’s condition.
Do you sell new or used shirts?
Most shirts are pre‑owned, but always chosen for their quality and authenticity. Some items may be unworn or still have original tags, this will be clearly mentioned.
How do I know which size to choose?
Vintage and modern shirts can fit differently. Each product page includes a description of the shirt’s measurements.
Is there a physical store?
Unfortunately, the shop is currently online only. Perhaps with your support, this could become a reality in the future.
I have a complaint. What should I do?
We're here to help. Select Complaint in the contact form and describe the issue. We will respond within 48 hours and work to resolve it quickly.
Do you ship internationally?
Yes, we ship to 40+ countries including all EU countries and some non-EU. International shipping rates are shown during checkout. Do you miss your country? Please contact us.
How long does shipping take?
Shipping times vary by location. You will receive a tracking link once your order has been shipped.
What are the shipping costs?
Shipping costs depend on your location and will be calculated at checkout before you complete your order.
When are orders shipped?
Orders are shipped within 48 hours. In exceptional circumstances, this will be communicated after ordering.
How do I request a return?
Use our contact form and select Return Request as the topic. Include your order number and the reason for your return. We will respond within 48 hours.
Is returning free?
Unfortunately, due to the small size of this webshop, we are forced to charge the buyer for return costs.
What payment methods do you accept?
We accept secure online payments through commonly used methods such as credit cards, PayPal and other region‑specific payment options shown at checkout.